B2B Telesales Executive
Salary: £20,000 basic package + uncapped commission (OTE £55k)
Location: Cardiff
Hours: Monday - Friday, 8:45am - 5:30pm (No weekends or bank holidays!)
Are you looking for an exciting opportunity to work in a great environment with excellent training and development prospects? Get in touch today for more information.
What's on offer as a B2B Telesales Executive?
A competitive salary, as well as a generous benefits package, of which includes:
- £20,000 Basic
- £55,000 on target earnings
- 20 days holiday increasing to 25 days, plus bank holidays
- Day off for your birthday
- Uncapped commission
- Free fruit in the office
- Up to 12 paid hours a year 'My Time'
- Discounted gym membership
- Annual events including the Christmas Party
- Quarterly employee reward programme
- Length of service awards
- Enhanced Maternity pay (based on length of service)
- Pension scheme
- Cycle to work scheme
- Eye-care vouchers
The Role - B2B Telesales Executive
Our Sales Executives are driven to deliver exceptional service whilst also creating solutions for our customers that match their requirements and business needs. You will be trained in order that you are knowledgeable in our client's portfolio of products and services and in turn have the ability to inspire confidence in their brand.
With uncapped earning potential, Sales Executives work in a supportive and structured team environment to ensure targets are achieved on a monthly basis.
This is an ideal position for someone looking to further their career within a vibrant office environment.
Main responsibilities as a B2B Telesales Executive:
- Outbound calling new prospect data
- Creating and identifying opportunities for new and existing customers
- Building and managing successful customer relationships
- Listening to customer requirements and presenting recommendations appropriately to make a sale
- Providing a personalised and unique service to each customer, offering advice where appropriate
- Negotiating on price, costs, delivery and specifications with customers and managers
- Delivery of KPI and targets to include volume and profit
- Cleansing of data on the company's database
- Carrying out effective account management of existing business and scope out opportunities for further business
- Working in a target driven, fast paced environment
- Complying with Ofcom standards by following a scripted sales pitch and proven sales process
- Understanding and be compliant on DPA and GDPR
- Patience and attention to customer satisfaction
- Pro-active process management, ensuring that customers never have to chase for a response to their query
A successful B2B Telesales Executive will possess the following key skills:
- Strong sales ability
- Adaptability and initiative
- Must be aware of market trends that will have an impact to our client and our offerings to customers
- Excellent telephone manner and interpersonal skills
- Strong communication skills - verbal and written
- Outstanding attention to detail and accuracy
- Ability to work to deadlines and prioritise workload
- A pro-active approach
- Strong systems skills (ability to use Microsoft packages is a must)
- Commitment to further professional and personal development
- Ability to work as part of a team and contribute to the overall success of both the Sales team and organisational objectives
- Personable and confident
- Demonstrates integrity and remains calm in challenging situations
