CCaaS Presales Consultant
Location: Remote (The Netherlands) / HQ in Rotterdam
Market Segment: Mid-Market & Enterprise (200–500+ users)
Package: €70,000 Base + Performance Bonus + Industry-Leading Benefits
The Opportunity
I am currently partnering with one of the Netherlands’ most ambitious Telecoms Providers to find a high-impact Presales Consultant. Based out of Rotterdam but operating with a remote first mindset, my client is aggressively expanding their footprint in the Dutch UCaaS and CCaaS space.
In this role, you aren’t just a support function for sales; you are the Technical Architect and the commercial face of the deal. You will own the conversation for clients in the 200–500+ seat range, turning complex technical requirements into solutions that CEOs and IT Directors actually want to buy.
This is a high-visibility leadership role designed for a professional who has outgrown the traditional technical support silo. If you are looking to move beyond simply demonstrating features for a global conglomerate and want to become the strategic architect who shapes complex deals and defines the technical roadmap for a high-growth firm, this is your next step.
In this position, you aren't just presenting a product; you are diagnosing business challenges and engineering the solutions that solve them. You will have a seat at the table during the most critical phases of the sales cycle, acting as the primary bridge between technical innovation and commercial success.
Key Accountabilities
The Technical Lead: Serve as the primary technical point of contact for high-value prospects, bridging the gap between engineering and the boardroom.
Solution Design: Deep-dive into Microsoft Teams Phone, Zoom, and Cisco ecosystems to architect solutions that resolve specific customer pain points.
Demo Mastery: deliver high-stakes Proofs of Concept (PoC). Your goal is to show, not just tell, how the technology drives business value.
Strategic Partnership: Use a consultative approach to identify the why behind a client’s needs, mapping technical features to tangible commercial outcomes.
Collaboration: Work closely with the Account Management team to navigate long sales cycles and secure technical "wins."
Candidate Requirements
Telephony Pedigree: Strong technical grounding in UCaaS/CCaaS, specifically with Microsoft Teams, Zoom, or Cisco stacks.
Commercial Edge: You understand the Commercial Win. You can talk bits and bytes with an engineer and ROI with a CFO.
Market Experience: Previous experience operating within the Dutch Mid-Market/Enterprise segment.
Language: Professional fluency in Dutch and English is mandatory.
Residency: You must be based in the Netherlands (full flexibility on home-working location).
Why Partner with this company?
In a competitive market, this client distinguishes itself through a genuine commitment to Professional Evolution and Strategic Investment in its people.
Dedicated Professional Development: They don't just provide a role, they sponsor your expertise. The company fully supports and finances ongoing certifications and advanced training with Tier-1 CCaaS vendors, ensuring you remain a leading authority in the evolving cloud landscape.
Transparent Career Progression: This is a foundation for long-term growth, not a static position. As the organization expands its Dutch enterprise portfolio, you will have a structured and supported pathway into Senior Leadership or Principal Solutions Architecture, tailored to your professional aspirations.
Empowered Autonomy: The culture is built on high trust and professional respect. They hire experts to lead, providing you with the sovereignty to manage your territory and design bespoke solutions without the constraints of micro-management.
A Culture of Partnership: You aren't just an employee; you are a strategic stakeholder. The firm prioritizes a work-life balance through a "remote-first" Dutch model, valuing your output and technical integrity over traditional office presence.
Next Steps
Selecting the right career move is a significant decision. If the prospect of shaping a high-growth Dutch CCaaS portfolio resonates with your experience, please feel free to connect. All inquiries will be handled with the strictest professional confidentiality