IT Account Manager

Location Cheshire
Discipline: Software Sales
Job type: Permanent
Salary: ££30000.00 - £35000 per annum + £55,000+ OTE Uncapped
Contact name: Connor MacLennan

Contact email: connor@ppjobs.co.uk
Job ref: BBBH318_1636566487
Published: 22 days ago

Account Manager IT

Salary: £30,000-£35,000 per annum

Commission: £55,000+ OTE Uncapped

Job Title: Account Manager

Location: Northwest England, Cheshire

A multi-million-pound leading unified communications provider. We set our ambitions high, and so should you. We know that the only way we can achieve our goals is if we have an active, engaged workforce. That's why make sure we treat our staff right.

The Role:
As a Senior Internal Account Manager, you are required to directly manage a portion of the
Company's customer base and ensure regular communication is maintained between yourself and these customers.

You will be expected to grow your customer base through cross selling a multitude
of products and services, increase the fixed recurring revenue and minimise churn on your accounts wherever possible.

Your role is primarily home based - you will be required to meet with clients face to face where possible.

In addition, you may be exposed to an element of new business leads generated by the Company Marketing Team, website, and other marketing-driven campaigns.

Key Activities:
· Use your knowledge to achieve your sales target and associated KPI's as a minimum
expectation.
· To proactively communicate with new and existing customers in regards to their current
service, new products and how Elite could improve their service going forward.
· Proactively engage and manage the customer base with a focus on really helping their
business.

Essential:
· Computer Literate, knowledge of email systems, organised.

· Excellent communication skills including face-to-face, telephone and e-mail
· Prioritisation, Organisation & Negotiation Skills
· An interest within the technology sector
· A want to work in a KPI, and target driven rewarding environment

Desirable:
· Understanding of CRM, Relationship building skills with the ability to challenge decisions
made by those above you and on the same level as you
· Problem-solving skills
· Knowledge of product line

What you'll gain:
· Personal & Professional growth opportunities within the role
· 121 support from your line manager to support you with your career development
· A fantastic team environment
· Benefits package - including an extra days holiday on your birthday!