IT Account Manager - Cardiff

Location Cardiff
Discipline: Software Sales
Job type: Permanent
Salary: ££35000 - £45000.00 per annum
Contact name: Jonathan Llewellyn

Contact email:
Job ref: BBBH476_1673260939
Published: 24 days ago
Startdate: ASAP

Job Title: IT Account Manager

Location: Cardiff (Hybrid Role)

Salary: £35,000 to £45,000 + Car Allowance + OTE to £70,000

Contract type: Permanent

We are working with an IT MSP who are looking to add to their Account Management Team, due to continued growth through both organic and acquisition there is a great opportunity for experienced IT Account Managers to hit the ground running.

With a large influx of additional customers brough on through one of their acquisitions in a different sector there is a great opportunity to sell into the white space with a lot of low hanging fruit. If you are looking for a role that enable you to provide you with best-in-class technology solutions and a diverse portfolio base with great earning potential as well as career growth don't hesitate to get in touch today.

What You'll Do.

  • Work within the large existing client database to cross sell and upsell the diverse portfolio of IT solutions & services
  • Effectively generate and manage personal sales pipeline
  • Provide accurate and timely management information, activity reports and forecasts
  • Gather requirements from prospective and current accounts, working with Technical Specialists to produce a solution that meets the customer's requirements
  • Develop long-term working relationships/partnerships with prospective, new and key customer accounts.
  • Work in partnership with our marketing team to generate effective sales campaigns
  • Arrange and attending customers meetings across the UK regularly
  • Respond to/prepare proposals- ensure that documentation (bids/tenders/proposals) are completed to the highest standard and meet deadlines,
  • Manage contract negotiations and renewals
  • Deliver presentations both face to face and virtually
  • Working to sales targets and KPI's
  • Promote and sell technical solutions to customers with professionalism and enthusiasm
  • Carry out activities that enable sales specialist status for company Vendor Partnerships- e.g., certifications
  • To act as a mentor to other team members



  • Experience working in Solution Sales role
  • Strong account development (B2B) and commercial awareness skills
  • Demonstrable experience of developing accounts and building/maintaining effective relationships with stakeholders (internal and external)
  • Proven achievement of developing existing accounts and working to KPIs
  • Strong knowledge of social media platforms and channels
  • Excellent communication skills, professional in approach (presentation, verbal and written)
  • Excellent interpersonal, relationship building skills; confident building and managing effective relationships with stakeholders (e.g. prospective/current Customers, Vendors)
  • Strong negotiation, influencing skills
  • Strong organisational and prioritisation skills
  • Strong time management skills, able to work under pressure and to tight deadlines
  • IT literate-CRM systems/other internal IT systems including MS Package, social media platforms
  • Passion for sales and customer service, with a determination to succeed
  • Full UK driving licence


  • IT Industry knowledge- awareness of trends, products and services
  • Experience of working to targets of £1Million plus and average order values of £100K+